Shipping and Delivery Policy for Mentorship India
At Mentorship India, we understand the importance of receiving study material on time, especially when it comes to preparing for the UPSC Examination. Keeping this in mind, we have established a shipping and book delivery policy that ensures a hassle-free and prompt delivery of books to our aspirants.
As per our policy, books will be dispatched within 2-3 working days after the finance process is completed. Our team will send a confirmation email/WhatsApp Message to the aspirants once the dispatch process has been completed. This email/Message will contain a tracking number which can be used to track the delivery of the books.
We understand that the delivery time of books is crucial for the aspirants. Hence, we have made sure that the delivery is expected within 7-10 days from the date of dispatch. However, the delivery time may vary depending on the location of the aspirant. In the case of any delay or discrepancy, the aspirant will be informed via email or phone call.
We are tied up with Indian Post to ensure that the books reach their destination on time and in good condition. In case of any damage to the books during transit, the aspirant must inform us within 24 hours of receiving the delivery. Our team will assist in the replacement or exchange process as per our policy.
For any further queries or concerns regarding our shipping and book delivery policy, aspirants can contact us through their Mentors or Counsellors. We will be happy to assist and resolve any issues faced by our valuable aspirants.